Restaurant Solutions - From the Cloud to the Kitchen

What is a Customer Success Scorecard?

Written by Katie Co | Oct 28, 2022 6:45:56 PM
1. During the initial install process the main goals may be to solely understand the basic operations of your POS. You're going to want to deploy other features in order to maximize all the ways EdgeServ can streamline your business! Also, some businesses don't want to deploy all the features at once. They want to learn the basic ins/outs of their new system. And that's ok!
 
2. New features are always being added. We're a software developer, therefore we won't stop updating new features. It's always a good idea to meet with your reseller [even virtually...] once a quarter to discuss what features you are and are not utilizing. What devices may you need to add? Does everything make sense? Any questions you may be stuck on?
 
We utilize our scorecard to gather data to ensure that you are utilizing all the features of EdgeServ POS.
 
Taking servicing our clients to the next level!